Blackberry Troubleshooting
Sending and Receiving Pictures

You can send and receive pictures and other media files using Bluetooth ® wireless technology.

Note: The file transfer feature is not available for BlackBerry ® smartphones running BlackBerry ® Device Software 4.1 or earlier, or between BlackBerry smartphones running BlackBerry Device Software 4.2 and 4.1.

Send and receive files between two BlackBerry smartphones using Bluetooth wireless technology

  1. Enable Bluetooth technology on the BlackBerry smartphones.
  2. Make the BlackBerry smartphones discoverable.
  3. Pair the BlackBerry smartphones.
  4. Set the Trusted field to Yes on both BlackBerry smartphones by completing the following steps:
    1. In the Bluetooth application, highlight the BlackBerry smartphone and press the Menu button.
    2. Select Device Properties.
    3. Set the Trusted field to Yes.
    4. Press the Menu button and select Save.
  5. Send and receive the transferred file.

On the recipient's BlackBerry smartphone

  1. On the Home screen of the BlackBerry smartphone, select Media.
  2. Select a media type (Music, Video, Ring Tones, Pictures).
  3. Press the Menu button and select Receive using Bluetooth. The File Transfer dialog box appears, followed by a prompt to Save or Cancel the file.
  4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.

On the sender's BlackBerry smartphone

  1. On the Home screen of the BlackBerry smartphone, select Media.
  2. Select the same media type selected on the recipient's BlackBerry smartphone.
  3. Press the Menu button and select Send Using Bluetooth.
  4. When prompted to select a BlackBerry smartphone, select the recipient's BlackBerry smartphone.

Enable Bluetooth technology

  1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
  2. Select the Bluetooth check box.

To turn off Bluetooth technology, clear the Bluetooth check box.

Make the BlackBerry smartphone discoverable

If you make a BlackBerry smartphone discoverable, other Bluetooth enabled devices can detect the BlackBerry smartphone.

  1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
  2. Click Bluetooth Options.
  3. Set the Discoverable field to 2 Minutes.
    After two minutes, the Discoverable field switches to No automatically.

Pair BlackBerry smartphone with a Bluetooth enabled device

You must pair your BlackBerry device with a Bluetooth enabled device before you can connect to it. For more information about preparing the Bluetooth enabled device for pairing, see the documentation that came with the Bluetooth enabled device.

  1. On the Home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
  2. Click Bluetooth Options > Add New Device > Search.
  3. Click a Bluetooth enabled device.
  4. If necessary, do one of the following:

 



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Bluetooth Technology on the BlackBerry smartphone

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